Hyundai Sonata: BLUE LINK / Description and Operation

Hyundai Sonata LF 2014-2019 Service Manual / Body Electrical System / BLUE LINK / Description and Operation

Description

Vehicle information systems (BLUE LINK) based on state-of-the-art IT systems, safety and security

The term "Telematics" is a combination of telecommunication and informatics. The Telematics system uses an assortment of communication devices mounted on the vehicle to analyze various vehicle and driving conditions and keep driving safe and convenient.

Service List for Audio Blue Link (Generation 1)

Safety

Service Name	Service Trigger
- Auto Crash Notification	When an accident occurred and airbag deployed, ACN notification will be triggered automatically.
- SOS Emergency Assistance	It will be triggered by manually pressing the SOS button on the inside mirror. It will connect you to emergency assistance helper.
- Enhanced Roadside Assistance	Push the Interactive Voice Recognition (IVR) button on the inside mirror and ask to operator about the help.

Car Care

Service Name	Service Trigger
- Monthly Vehicle Health Report	Receive monthly reports of your vehicle`s health.
- Web Vehicle Diagnostics	The customer can check the status of vehicle using telematics web server. Refer to the telematics web service manual for more information.
- Service Link	Enables you to contact a Blue Link agent to schedule a service appointment and provide a description of the service needed. A recording of your request will be sent to your preferred dealer in advance of your service appointment to help them prepare for your service visit.
- Maintenance Alert	Refer the telematics web service manual for detail information about setup mile triggered diagnostic service.
- Recall Advisor	When any recall or campaign notification for his vehicle is sent by the HMC, it will be shown on the screen. The customer can heard notification by using IVR call, after heard the notification, the popup will be removed automatically.
- Auto DTC notification	If the vehicle found any problem on the vehicle itself, this information will be sent for server automatically.

Vehicle Safeguard

Service Name	Service Trigger
- Stolen Vehicle Recovery	If your vehicle is stolen and a report has been filed, Blue Link can assist the police in recovering it.
- Stolen Vehicle Slowdown	Law enforcement can gradually reduce the engine power of a stolen vehicle, slowing it down to safe levels.
- Stolen Vehicle Immobilization	This feature enables law enforcement to send a signal to the stolen vehicle to immobilize the engine.
- Curfew Alert	The customer can setup notification time interval that vehicle being used on the web or by asking operator using IVR call.
- Speed Alert	Customer can setup notification limit of vehicle speed on the web or by asking operator using IVR call.
- Geo-Fence	Monitor your vehicle`s movement in and out of a specified region.
- Alarm Notification	This feature informs the owner when and where an alert is activated.
- Panic Notification	When the panic button on the key fob is activated, the owner will be notified.
- Valet Alert	Monitor your vehicle within a predefined boundary and receive alerts if it travels beyond your settings.

Mobile App & Remote Access

Service Name	Service Trigger
- Remote Door Lock	Lock and unlock the doors using your smartphone, visiting MyHyundai.com, or by calling (855) 2-Blue Link.
- Remote Door Unlock	Lock and unlock the doors using your smartphone, visiting MyHyundai.com, or by calling (855) 2-Blue Link.
- Remote Horn and Lights	Activate your horn & emergency flashers or just the emergency flashers by using your smartphone, visiting MyHyundai.com, or by calling (855) 2-Blue Link.
- Remote Vehicle Start	The customer can ask remote start service by using the Smart Phone application or on the web(CWP) or asking to operator by IVR call. (Not available on all models. Requires push-button start and either Automatic Transmission or Dual Clutch Transmission (DCT).)
- Car Finder	Display your vehicle's location on your smartphone or tag its location for future reference. You can even get walking instructions to get you back to your car. (Smartphone GPS location must be within 1-mile radius of vehicle's location to display searched location.)

Destinations & Navigation

Service Name	Service Trigger
- POI Web Search and Download	Download your search results for Points of Interest into the vehicle`s available navigation system.
- Destination Search powered by Google	Take advantage of Google's powerful destination search via the Blue Link button (voice recognition) in vehicle.
- Turn-By-Turn Navigation	Both visual and audio guidance will help you arrive at your location.

ETC

Service Name	Service Trigger
- IVR - Service Link	The Customenr can schedule service appointment at preferred or nearest Hyundai dealer. Please ask operator on the IVR call.
- IVR - Roadside Assistance	The Customer can request roadside assistance service. Please ask operator on the IVR call.
- IVR - BlueLink Account Assistance	The Customer can ask BlueLink account information. Please ask operator on the IVR call.

Service List for AVN Blue Link (Generation 2)

Safety and Security

Service Name	Service Trigger
- Auto Crash Notification	When an accident occurred and airbag deployed, ACN notification will be triggered automatically.
- SOS – Emergency Assistance	It will be triggered by manually pressing the SOS button on the inside mirror. It will connect you to emergency assistance helper.
- Alarm/Panic Notification	when the vehicle alarm system is activated, it will be automatically triggered and inform to owner. If the customer push the panic button of key FOB near the vehicle, it will be triggered and notify that driver or vehicle occupant may be in danger
- Enhanced roadside	Push the Interactive Voice Recognition (IVR) button on the inside mirror and ask to operator about the help.
- Remote Door Control – Lock	Customer can ask Remote Door Lock service by using the Smart Phone application or on the web(CWP).
- Remote Door Control – Unlock	Customer can ask Remote Door Unlock service by using the Smart Phone application or on the web(CWP).
- Remote Horn and Lights	Customer can ask Horn&Light or Light Only services by using the Smart Phone application or on the web(CWP).
- Stolen Vehicle Recovery	This service can be triggered on request by police only
- Vehicle Immobilization/Slowdown	This service can be triggered on request by police only
- Vehicle Remote Start (w/ Climate and Windshield Defrost Control)	The customer can ask remote start service by using the Smart Phone application or on the web(CWP). (Automatic transmission only) The customer can also set the temperature and control windshield defrost.
- Find My Car	The customer can check vehicle parking locaition by using the Smart Phone application.

Voice Recognition Module (VRM)

Service Name	Service Trigger
- Maintenance Alert Notification	Refer the telematics web service manual for detail information about setup mile triggered diagnostic service
- Automated DTC notification	If the vehicle found any problem on the vehicle itself, this information will be sent for server automatically.
- On-demand Diagnostics	The customer can check the status of vehicle. Customer can also check the diagnostics result on the Smart Phone application/SMS/Email/web(CWP) or asking to operator by IVR call.
- Scheduled Diagnostics	There are two kinds of scheduled diagnostic options. Please see telematics web service manual for more information.
- Driving Information	The customer can check driving history information(e.g. mileage, driving time, etc)

Geographic Information System (GIS)

Service Name	Service Trigger
- Geo-Fence	The customer can setup valid boundary of vehicle driving. It can be used for Varlet geo-fence or normal geofence. Both can be setup by web or by asking operator using IVR call.
- Send2Car	POI download can be requested via Google Maps, CWP and smartphone application.
- Google Local Search	The customer can search destination via using Google Local Search.
- Google Voice Local Search	The customer can search destination by voice via using Google Voice Local Search.

Operator Service & ETC

Service Name	Service Trigger
- IVR - Service Link	The Customenr can schedule service appointment at preferred or nearest Hyundai dealer. Please ask operator on the IVR call.
- IVR - Roadside Assistance	The Customer can request roadside assistance service. Please ask operator on the IVR call.
- IVR - BlueLink Account Assistance	The Customer can ask BlueLink account information. Please ask operator on the IVR call.

Schematic Diagrams

System Block Diagram ...

BLUE LINK Unit Components and Components Location

Component (Only for the audio TMU System) The Blue Link unit for AVN is equipped in the AVN head unit. ...

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